Terms and Conditions

Booking Online

Booking online is a two-step process:

  1. Book cottage and pay deposit
  2. Complete your payment (within eight weeks of your arrival date)

Once you have successfully booked and paid your deposit (which is 25% of the total charge), you will receive a confirmation email and an invoice for the outstanding balance, to be paid within eight weeks of your arrival date. If we do not receive the outstanding balance by seven weeks prior to your holiday, then the booking will be considered cancelled.

Deposits are non-refundable.

The balance includes any additional costs such as for pets, plus the housekeeping deposit.

If you are booking eight weeks or less prior to the start of your holiday, then the price must be paid in full at the time of booking.

Should Highland Farm Cottages not be available when we receive your booking, your monies will be returned in full.

We will confirm receipt of the balance.


Prices are per week, from Saturday 4pm till Saturday 10am. The price includes bed linen, towels, heating and electricity.


We’re really sorry to say that we don not allow dogs in the cottages.

Arrival & Departure Times

On the day of your arrival, Highland Farm Cottages will be ready for you by 4pm. On the day of your departure, please vacate your cottage by 10am to enable us to prepare for the next guests. Early arrivals/late departures are available subject to availability for a small extra charge.


Highland Farm Cottages is strictly no smoking. You are free to smoke in the garden. Please dispose of any cigarette ends in one of the outdoor sand pots provided.

Keys & Directions

Two weeks prior to your holiday we will contact you with details of where to find your keys and to provide you with directions.


Should you cancel your holiday we will try and re-let the property. If we are successful we will return any monies paid, minus the non-refundable deposit. If we are unsuccessful then we will retain the amounts shown in the table below:

  • Days prior to arrival Amount payable
  • More than 56 days – Deposit only
  • 29–56 days – 50% of cost of holiday
  • 15–28 days – 75% of cost of holiday
  • 1–14 days – 90% of cost of holiday
  • On arrival or later Total cost of holiday


When booking Highland Farm Cottages, you agree to keep the property and all fitments, furniture, equipment and other contents in or on the property in the like state of repair and condition as at the commencement of the holiday let.

You will make good any damage, breakage, or loss that may occur during the period of the holiday let. The property and all fitments, furniture, utilities and equipment must be left in a clean and tidy condition at the conclusion of the period of the holiday let.

To book Highland Farm Cottages you must be 18 years of age or older.

The booking must be for holiday purposes only.

Only those mentioned in the booking form are permitted to sleep in the property.